Posts tagged as:

Mobile

According to a latest report by Gartner, half of the companies will go BYOD (By your own device) by 2017. With as much as half of the firms worldwide adopting BYOD strategy by 2017, there’s no question that mobile devices are dramatically affecting the way we do business. BYOD is no longer in its infancy and now companies face new challenges as BYOD matures into common practice. But the question for some still remains whether this strategy is here to stay—or just a fad.

While I’d love to hear your thoughts on the matter in the comments below, here are my two cents.  BYOD is not a fad! Today, we have an increasing variety of devices at our disposal and users have become very tech-savvy, and the ones getting the newest technologies first. Since users are selecting their own tools that help them to be more productive and effective, then why would businesses want to keep employees from using them? In my opinion, there should be no stopping the employees from bringing their own devices to work, connecting them to networks and accessing data.  It will only empower them to work from anywhere, at any time with no restraints and with increased scope for collaboration and innovation.

I agree to the fact that the proliferation of the devices, has led to a big dilemma for IT – data protection. The moving of data between secure corporate servers and unregistered personal devices has made it very vulnerable to corruption or leakage to malicious hackers or fraudsters – making it hard for IT departments to guarantee protection of the data stored outside the “four walls” of the company.

Despite these risks, I think, companies shouldn’t push back, but instead can deploy a number of different solutions to counter BYOD trends that bring vulnerabilities to information and networks. Mobile device management (MDM), mobile application management (MAM) and other solutions can help bring smartphones and tablets into the office environment without significantly compromising security or ease of use.  MDM and MAM are platforms that figure out device specifications, enterprise apps, and how to manage them. To reap the benefits of BYOD and avoid pitfalls, enterprises should have an open and encouraging mind and use the right technology.

BYOD is happening now, and it is only going to become more prevalent. Its boundaries are being tested every day – from corporate policy, to devices, to the app ecosystem, to security. The companies need to make sure that they embrace BYOD and not fight it! Enterprises need to deploy technologies that allow a clear and consistent view of the user base, in order to deliver the right data, apps, access and device provisioning.

 

VN:D [1.9.10_1130]
Rating: 6.0/10 (1 vote cast)

  

{ 0 comments }

All the mobile OS making companies are at logger heads, giving one good feature after the other. The big game changers for some time now have been the iOS and Android. The hunger of mobile customers is fast growing and this definitely is resulting in the Mobile/ software producing companies to have to come up with innovative ideas and technology which allows them to be ahead of the other. When one does something, the other is fast to go up the same trail and try to cut corners, and accelerate. Technology, that today is the “in-thing”, is “not so cool” tomorrow.  It’s like fashion, it keeps changing rapidly. When you feel you have “The Best”, something better is already being invented. Old ideas, old values have to be discarded/ changed and newer ones brought into place in order to get to the top. Constant Innovation is a must.

Does one really need to change its old values and ideas, if the old values stand for making the best product? The one that people loved? The one that was the most durable and the one that did not crack even when it fell from the apartment on the third floor? Ladies and Gentlemen, presenting to you, the soon to awake, sleeping giant, NOKIA.

Nokia always stood for durability, best cutting edge technology and the one which created mobile phones keeping everyone in mind. In its arsenal were beauties like 1110 released in 2005 (250 million units sold) (This one I had personally used and was one of the 250 millionJ), 3310 released in 2000 (136 million units sold), 6600 was the first camera phone to sell over a million units, N95 which was viewed as the most professional phone to have existed, sold over 7 million units, Nokia N8 with 6 million units sold. (Source: http://en.wikipedia.org/wiki/List_of_best-selling_mobile_phones). The ability to make the best hardware and to meet demands of everyone must have been a hard thing for them to achieve. It was at its peak, till 2008 when the iPhone 3G took away the first spot from Nokia as the best selling phone of the year and since then, Nokia was never seen on the Top. But, what we are talking about now, is a battle between Handsets, not companies. Let us tread a bit further on that front. In 2011, Nokia had sold 422 million handsets and was still at the top, trailed by Samsung, which took the second spot by selling 330 million handsets. Nokia did lose ground in 2012, to Samsung, the latter having sold 396.5 million Handsets and the defending champion, having sold 335.6 Million handsets. (Not trailing by much, eh?).

What went wrong for NOKIA?

  1. The need to have a good App base. The Ovi Store did not do justice to the beautiful Nokia devices. Nokia had its own application store, but it was a pale imitation of what developers could do with iOS. At that point, it was clear Nokia had lost a lot of the buzz that sustained its brand. Its still-strong position was a legacy of its past strength, and as a result, it began to see its market share slowly deteriorate.
  2. They acted like a very studious kid who had never seen failure in his academics, and then had someone take the first spot with them at the second. That, for someone who was used to staying on the top, was equivalent to failure.
  3. It continued to ignore the U.S. market: Nokia’s inability to make custom phones for the U.S. market didn’t win itself many allies among the local carriers, further accelerating its market share decline. Nokia’s “my way or the highway” approach with its handsets didn’t stick well with the carriers, who were entertaining more nimble players like Motorola. (Source: http://news.cnet.com/8301-1035_3-57453290-94/5-blunders-that-put-nokia-in-the-hot-seat/)

Now, the real question to ask is – is Nokia OUT? The answer is a definite NO. Here’s Why!

Nokia may have suffered a blow in its rib-cage and might be out of breath, but it surely is not knocked out. It is again getting to its feet after having collaborated with Microsoft and is providing (at least starting to) with its technologically advanced handsets. (No other company provides the specification as Nokia does, and that too, which suits everyone’s wallet). Nokia’s downward trend was brought about because they looked old and they looked the same (today, the Android devices and Iphone devices all look the same). On the other hand, Nokia, along with the added advantage of WP8, looks stunning.

So what exactly is happening?

  1. Nokia is striving to do something from its own side as well (since HTC and Samsung also have Windows devices in the market). Nokia City Lens and Nokia Cinemagraph are applications that Nokia developed to enhance its sales (wow… a Device producing company went all the way to create an app for its own and the augmented technology that it has, is to be seen to be believed).
  2. Nokia, really means Business and is currently a major player, selling 80% of devices having WP8. Remember, the biggest reason for Nokia’s downfall was the lack of an App store! Well, Microsoft solves that issue too, which again, is a Budding Marketplace, but not too far behind, as it is catching up pretty fast. Nokia lost ground because of an OS that was considered to be lousy; it sure does not face the same problem now.
  3. Talking of appeal – Nokia phones always had an appeal (sorry if you failed to notice!). They appealed to customers from all walks of life and it catered to all. They are even more colorful than they ever were. Excellent design and Sturdier than ever! It can survive getting crushed by a 24 ton truck (well, quite literally J) http://www.wpcentral.com/lumia-920-reportedly-survives-getting-crushed-24-ton-caterpillar
  4. I, personally, would not like to buy a phone which gets damaged, if it falls to the floor, even from my desk! I would not want a phone which is a battery killer! I would not want a phone which gets hot when I touch! I do not want a phone produced by a company which creates devices a dime a dozen, tweaking them a little bit, and calling them a different product! I do not want a device which cannot survive an a little drizzle! But, I do want a phone that is sturdy, has a beautiful camera (at least, better than most), is easy on the wallet (on the verge of being cheap). The entry level phones of Nokia can easily outclass the Level 2 devices of other companies and strives to give me good service and support, right next door.

It is believed that WP8 will be the savior and help NOKIA out of trouble. The way I see it, it looks like NOKIA will stand up and save the day for Microsoft.

There was a time in everyone’s life when Super Mario was the best game that they had ever played (Aah! the nostalgic feeling. I still feel it is the best). In the same breadth, the Nokia handsets have some way or the other touched our lives and has stroked a distant cord in our hearts. Dull would be the day when the world shall cease to hear the famous Nokia caller tune anymore!

VN:D [1.9.10_1130]
Rating: 7.0/10 (1 vote cast)

  

{ 0 comments }

Let’s not deny that things are not going well in the PC market. There has been 13.9% decline in PC sales as compared to the same quarter last year according to IDC, marking the biggest decline since they began publishing quarterly numbers. The first quarter of 2013 was surely rocky for PCs.  With IDC blaming Windows 8 for failing to provide a positive boost to the PC market, what may not be, though, is everyone’s insistence on pinning this on Windows 8.

Really? How can the launch of Windows 8 stop people from buying new PC’s? Even though the buyers can choose from a multitude of options, they were quick to point the finger at Windows 8 just because they were afraid of the very different Windows 8. It’s surely a stretch to lay the blame for the decline of an industry on a single piece of software.

Why The Slump?

PC sales problem doesn’t begin or end with Windows 8.  Even if Microsoft may well tweak the operating system and make it easy for users— problem solved — PC sales would have probably still slump. The reason for that are the price challenges faced by OEM’s. Buyers balk at the high priced PC’s and pass on Windows 8 not because they dislike it but because they are not willing to pay the current rate for hardware that exploited it. Also, the rise of tablets and smartphones has certainly made them less necessary in our day-to-day lives.  PC’s have just become a functional alternative. That’s not to say that PCs are dead in the water or will ever disappear, but that PC sales have entered a period of slow decline as tablets grow more popular. Tablets handle user’s most frequent activities, albeit consumers still need PC’s. PCs have always been capable of doing more. The iOS version of Office is still a compromised experience on a tablet.

The other reason for the slump is that the PC manufacturers at the time of Windows 8 launch were too cautious with the initial rollouts of the touch enabled PC’s.  Therefore, many of the products that properly showcased Windows 8 and its touch capabilities weren’t that widely available because of the supply constraint. As a result, these supply problems were heightened by consumers’ perception of Windows 8 devices with Microsoft’s own promotional commercial of being touch enabled. People thought that they would get a touch machine while they received a standard Windows 8 laptop.

Give it Time!

In my opinion, Windows 8 is in its infancy stage and will take time to mature. It is too early to say whether it’s a success or a failure. It is new, different but at the same time the old and familiar is still there. Windows has a long heritage it can leverage and it needs to be prepared for hard work and maturing as needed.  Also, not ignoring the fact that the PC industry is in a decline and the Windows 8 launch in the world would have done nothing to change that.

VN:D [1.9.10_1130]
Rating: 7.0/10 (1 vote cast)

  

{ 0 comments }

 



The time of Google Glass is almost upon us, it is now being released to a handful of people. With Google Glass being around the corner it’s time that we prepare our services for this new device type. App developers should waste no time thinking about its possibilities. This new platform will surely make an app developer’s wildest dreams come true.

Glass is making big inroads in Enterprise. It has the potential to shake up enterprise mobility as much as the introduction of the smartphone and tablet.  Since the device is completely hands free it will make multitasking easier than ever before.  With Google releasing the developer guidelines for its Google Mirror API, it is evident that a lot can be done with Google Glass. A range of apps have been already announced or demonstrated. To name a few are those for Facebook, Path, The New York Times and Gmail. The potential uses of Glass are reaching to Banking, Travel and other industries. It is bound to explode with more and more pioneering apps.

One thing in particular that stacks the deck in for developers to develop Glass Apps is that the major Silicon Valley venture capitalist firms Andreessen Horowitz and Kleiner Perkins have partnered with Google Ventures to create Glass Collective to provide seed funding for developers with innovative ideas for the Glass platform.  This brings a great opportunity for the ones who want to jumpstart their ideas

Google Glass opens up even more development options for consumer and enterprise applications.  This not only serves to advance the economy but also advances mobile technology in general.  Just like the introduction of mobile apps into cars, Google Glass opens up mobile paths that were once unfamiliar with traditional mobile devices.

However, any new platform launch brings with itself more complexity. With an already complex eco-system for app developers, there is a need to take heed.  And the release of more and more variations and versions will always add to the chance of things going wrong at some point. However, this would be a small price for all of us to pay for a chance to be part of something that screams out to be the “the next big thing”.

 

 

 

VN:D [1.9.10_1130]
Rating: 4.0/10 (2 votes cast)

  

{ 0 comments }

Mobile Scoop

News and Insights

Samsung Unveils Enormous 6.3 Inch Galaxy Mega Smartphone

The Samsung Galaxy Mega line, which will hit Europe in May, is led by a monstrous 6.3-inch phone – the biggest smartphone yet.

Salesforce.com and Rackspace Gear Up For Mobile Developers

Rackspace is launching pre-packaged mobile “stack” specifically for mobile applications and Salesforce.com is beefing up its mobile software development kit (SDK) and is coming out with “quick start” packs to jump-start HTML5 or hybrid mobile applications.

The First Facebook Phone: A Little Too Much Information

The HTC First, which features Facebook’s new Home interface,  will appeal only to the most devoted of Facebook users.

Inside Citi’s Mobile Strategy

Citi unveils its mobile banking strategy to consumers.

Twitter Is Building A Gateway To The “Web” of Mobile Apps

Twitter is making a move to become the jumping off point for discovering, browsing and accessing the mobile.

 

Research Papers

Apple Gaining Ground on Android and Samsung in U.S. Smartphone Market

The latest U.S. Smartphone study by ComScore says that Apple has gained significant market share in both smartphone hardware and operating system.

More Android Apps Downloaded in Q1, But Apple Had Higher Revenue

According to a report released by Canalys, fifty one percent of the apps downloaded during Q1 of 2013 were downloaded from Google Play.

Microsoft To Make Leaps In The Mobile Enterprise

An exclusive survey on mobile app deployment plans by Aberdeen Group show that Microsoft Windows Phone 8 and Surface tablets are poised to make a profound leap.

 

Fun Read

The 21 Ways Google Makes Money From Mobile (Infographic)

Take a look at the list showing how well Google is using its mobile tools to generate mobile money.

Watch Google Show Off 4 Glass Apps

Google posted a video from SXSW event last month on YouTube that gives us an opportunity to learn a little more about Glass and, more importantly, allows developers to discover what will go into coding for the same.

What If Jesus Had An iPhone

Cartoonist Brad Colbow imagined just how digital this member of the Holy Trinity would be if he were one of us Apple fans.

 

Mobile Trivia

Which of the following is not an actual mobile operating system?

  • MeeGo
  • Sonos
  • Tizen
  • Firefox OS

Don’t forget to check out the answer in our next mobile round-up!

*The answer to the previous Mobile Trivia “Which mobile tech giant is trying to recharge its business with a Microsoft partnership that revolves around the”Lumia” brand? is Nokia.

 

VN:F [1.9.10_1130]
Rating: 0.0/10 (0 votes cast)

  

{ 0 comments }

Mobile Scoop

 

FOLLOW US ON:

News and Insights
Research Papers
Fun Read
Industry Insights
Mobile TriviaWhich mobile tech giant is trying to recharge its business with a Microsoft partnership that revolves around the “Lumia” brand?

  • Motorola
  • Nokia
  • RIM
  • Huawei


Don’t forget to check out the answer in our next mobile scoop!

*The answer to the previous Mobile Trivia

“Which company is credited with inventing the world’s first cellphone?” is MOTOROLA

 

 

VN:F [1.9.10_1130]
Rating: 0.0/10 (0 votes cast)

  

{ 0 comments }

Mobile Scoop

 

 News and Insights

Research Papers
Fun Read
Industry Insights
Mobile Trivia

Which company is credited with inventing the world’s first cell phone?

  • Apple
  • IBM
  • Motorola
  • Tandy


Don’t forget to check out the answer in our next mobile scoop!

 

 

 

VN:F [1.9.10_1130]
Rating: 0.0/10 (0 votes cast)

  

{ 0 comments }

Metamorphosis of the retail industry

If you are a retailer and are reading this, then lesson numero uno – price in this marketplace has lost its significance. The world has moved on from brick and mortar to e-commerce and now, to mcommerce. The traditional definitions of retail no longer apply. Consumers have become more selective and targeted and hence their expectations have changed.

So, there needs to be a shift in the line of thinking to support your goal as a retailer – to provide the most differentiated and superlative experience to the mobile enabled consumer. The first in the series is to improve the in-store experience to the shopper who’s hopped many channels before getting to the store.

Mobile kiosks

I came across an interesting white paper by Motorola on retail and mobility strategy and in this paper they talk about empowerment of consumer beyond the four walls. They talk about ‘mobile kiosks’ as a gateway of information which allows customers to do intelligent, informed and streamlined shopping. Imagine the traditional kiosk manned by someone to provide you information. And now, imagine that as a device available in your hands and with you all through your shopping experience. So whether it is scanning the prices, checking stock, doing self-checkouts or creating registries, it can all happen through a smart device.

Promotions for redemption

The smartphone is a strategic weapon in the hands of your consumers. The marriage of brick and mortar with physical store presence is considered to have enormous potential. For example, today you can enable a ‘check-in’ with a mobile device which will then enable you to provide customized shopping options and deals right to the phone for immediate redemption. This helps to convert the shoppers into buyers’ right there.

Mobile payments

Stores are now migrating to digital payment platforms for customers who’ve shopped but do not want to stand in lines. Paypal for example, announced that it is expanding payment service to more brick and mortar retailers such as Radioshack and Dollar Stores.

Mobile optimized website and social sharing through mobile apps

Well, this is kind of a no-brainer I guess. Part of having a strong mobile strategy is to build a strong website which is optimized for mobile. But the other thing also is to provide ability for customers to share their shopping experience on social channels – after all, shopping is a social activity – isn’t it?

Remember, it is not about using mobile technology to automate processes, but opening up entirely new world of possibilities which customer never imagined.

VN:F [1.9.10_1130]
Rating: 0.0/10 (0 votes cast)

  

{ 0 comments }

You might have heard this a few times now, “it is not just about creating an app and putting it up in the app store”. It is about having a certain marketing strategy around it to make sure it succeeds. It means identifying the right key performance indicators and finding the right tools to assess and correct based on consumer interaction. Are people finding and using your application? How engaged are they? How do you retain customers and a flurry of other questions. As the mobile adoption rates increase, and as it becomes a preferred way to access information, it will also become a very critical marketing channel.

Forrester believes that the biggest pain point for consumers today is measuring the mobile ROI which is a function of various factors. But it can be measured and there are several companies which have done it successfully. But to do that, there needs to be a definitive mobile strategy. One way to go would be to release the app and cross your fingers that it will succeed, and the second route is to have a plan around it to demonstrate ROI. Caution: number of downloads would not mean much, especially if most people don’t use the app after the initial download.

I was listening to an interesting web cast from WebTrends about how Telegraph quickly figured out what its customers wanted and tweaked its iPad strategy.  And it worked. They continued to increase the readership and make the user experience better and hence drive success in the app economy.

Here are a few things that WebTrends points us to when thinking about mobile analytics which we should keep in mind.

Influencing Adoption – total downloads, total number of app users, the active user rate – ratio of the number of app users to the total downloads, and new users – the number of users that first used the app during a period of time.

Engaging Users – the frequency of visits which is the ratio of the number of visits to the number of users over a period of time, depth of visit which is number of screens viewed on average compared to the number of visits, duration which is the amount of time spent on the application and bounce rate which is ratio of the number of user visits with a single view event to the total number of visits.

Engagement in High Value Activities to Become Customers – This is to measure what the customer is doing with the app. Capturing the user characteristics of the audience you’re trying to reach and the user activities provided to generate revenue and brand engagement for your business.

Retain Customers and Encourage Users – Increase stickiness by staying top of mind and up to date. Capitalize on other channels, don’t rely on customers finding you by chance. Get direct insight from customers on what they’re thinking about your app and it’s features.

You’ve learnt your lessons in the digital marketing world, now it’s time to implement those in mobile marketing.

 

 

 

VN:F [1.9.10_1130]
Rating: 0.0/10 (0 votes cast)

  

{ 0 comments }

I am sure all you guys have already downloaded that Olympics 2012 app on your mobile devices to watch the grandeur, follow the medal winners, buy your tickets, and place your bets. I downloaded one this morning too. And then, I read this report from ThreatMatirx on 5 major threats that will be encountered on smartphones during the Olympics this year.  I thought of sharing the findings with you guys as well, just in case you’re an Olympic freak like meJ.

Mobile devices have reached their ‘wild west’ stage according to PC world.  A state with no rules, and lots of lawlessness.  Smartphones are now ubiquitous, one in every hand, and an indispensable commodity, perhaps. But along with the many favorable possibilities, there is an emerging ecosystem of hackers and malicious developers exposing smartphone users to a lot of risk.  70 new malware threats were discovered on mobile devices in 2011, and 2012 is about to beat that number. Why are smartphones vulnerable? Because, people don’t see and understand the level of risk they’re exposed to. And so, they don’t care to take the precautions.

This might be a beginning, so if you want to enjoy your Olympics, watch out for these threats:

Dubious Apps – Yes, there will be many, who would try to access information from your device surreptitiously.  They would access your contact database and ask them to download the app on their devices as well. So you got to pay attention to the permissions when you download an app.

Drive by Downloads – You Google Olympics 2012, and click on a link to see the action. Guess what, that’s not a legit site or they have a malicious plot on a legit site and now your device is infected.

Hidden links – Be very careful of those shortened URLs, yes those Bit.Lys. There are tools which can help you figure if those are legit URLs or not. If you click on them blindly, you are likely to get to a malicious site.

Search Engine Poisoning – Hackers are gaming the search engines. They have ways to show up on the top pages and lure you into clicking on their links. So dive deeper, don’t just blindly click on the first few links.

Phising attacks – Cyber-crime is not new, but it takes a different dimension on mobile devices. If you’re in London and are looking for tickets, make sure you don’t buy them just because they’re cheap, they might be fake for all you know. Do your due diligence.

Not saying that your Olympic experience on mobile is trouble ridden, but it is always good to understand the risks. All you have to do is take a minute to think before you click on anything. How did you get to that link, did a friend send it to you or a stranger?  You read a post about Olympics and clicked on that link, who wrote that post? Your close Facebook friend, or someone you randomly follow on Twitter.  And post Olympics, keep the lessons from this article to have a mal-free experience on your phones.

Enjoy a great Olympics season!

VN:F [1.9.10_1130]
Rating: 10.0/10 (1 vote cast)

  

{ 1 comment }